Your Trusted Partner in Dispatching Services

1. Information We Collect We may collect the following types of information:
Personal Information: Includes your name, email address, phone number, company name, and any details provided during inquiries, bookings, or account creation.
Usage Information: Includes your IP address, browser type, operating system, and how you interact with our website.
Cookies: We use cookies to enhance your browsing experience and track site usage to improve our services.

2. How We Use Your Information
Your information helps us to:
• Provide and manage our dispatch services.
• Communicate with you, including responding to inquiries and providing updates.
• Personalize your experience with tailored content or offers.
• Monitor website usage and improve our services.
We do not use your information for purposes beyond those explicitly outlined in this policy.

3. Sharing Your Information
We respect your privacy and will not sell, trade, or share your personal information with third parties, except
• Service Providers: To facilitate our services, such as processing payments or customer support.
• Legal Requirements: If required to comply with legal obligations or protect our rights, safety, or property.

4. Your Choices
You have control over your personal information
• Access and Updates: You can request updates or corrections to your information by contacting us.
• Opt-Out: You can opt-out of marketing communications by following the instructions in the message or contacting us directly.

5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute safety of your data.

6. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised "Last Updated" date.

7. SMS Opt-in or Phone Numbers
SMS Opt-in or Phone Numbers for the purpose of SMS communication are not shared with any outside parties. We use this information solely to communicate directly with you as part of our services.

8. SMS consent
SMS consent and customer phone numbers will not be shared with any third party for marketing purpose.

9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: hdlogisticservicesllc@gmail.com
Phone: (571) 521-3012
Address: WOODBRIDGE, VA 22191

1. Agreement to Terms
Using our services signifies your agreement to these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website or services.

2. Modifications to Terms
We reserve the right to amend these Terms and Conditions at any time. Updates will be published on our website, and it is your responsibility to review them periodically. Your continued use of our services indicates acceptance of any revisions.

3. Services Offered
We provide dispatch coordination and related logistics services, including load management, communication facilitation between drivers and shippers, and support with freight scheduling.

4. Communication and Notifications
Clients opting for notifications agree to receive service updates via SMS or email. The frequency of SMS notifications may vary based on service engagement, ranging from 1 to 2000 messages. By opting in, you acknowledge and accept this variability.

5. Fees for Notifications
Standard messaging and data rates, as determined by your mobile carrier, may apply to SMS communications. These charges are your responsibility.

6. Opting In and Out of Notifications
To subscribe to our notification services, you may register through our website or another provided channel. To stop receiving SMS notifications, reply "STOP" to any message or contact us directly to update your preferences.

7. Donations
We do not request or accept donations via SMS, email, or any other form of communication. Any solicitation claiming otherwise is unauthorized.

8. Use of Website Content
All materials available on our website, including text, graphics, and design elements, are proprietary and protected under applicable copyright laws. Any unauthorized reproduction, distribution, or modification is prohibited.

9. Responsibility for Submitted Content
By submitting feedback, inquiries, or other content to our company, you grant us a non-exclusive right to utilize this material for business purposes, including improving our services or marketing efforts, while maintaining your confidentiality.

10. Privacy and Data Protection
We value your privacy. Please refer to our Privacy Policy for a detailed explanation of how we collect, use, and safeguard your personal data.

11. Accuracy of Information
While we strive to maintain accuracy in the information provided on our website and communications, errors or omissions may occur. We are not liable for decisions made based on this information.

12. Limitation of Liability
We are committed to providing dependable dispatch services but cannot guarantee uninterrupted service. We are not responsible for delays, technical issues, or other unforeseen circumstances beyond our control.

13. SMS communications At HD LOGISTICS SERVICES LLC
We are committed to ensuring transparency and respect for your preferences regarding SMS communications. This policy outlines how we use SMS to communicate and how you can manage your preferences.
i. Consent for SMS Communications By providing your consent to receive SMS communications from us, you agree to allow us to send messages directly related to our services.
Privacy Assurance: Your phone number and SMS consent will not be sold, shared, or distributed to third parties or affiliates.
Exclusive Use: We use your phone number solely for communication relevant to our services. Your consent will not be used for unsolicited marketing purposes.
ii. Types of SMS Communications
Once you grant consent, you may receive SMS messages related to:
Customers and Clients: Updates on loads, deliveries, and other operational details.
Job Applicants: Notifications about the status of your application or additional instructions.
Reminders: Alerts regarding scheduled pickups, appointments, or deadlines associated with our dispatch services.
Standard Messaging Disclosures
Opt-Out: If you wish to stop receiving SMS communications, you can opt-out at any time by replying with "STOP."
Help and Support: For assistance or additional information, reply with "HELP," and a member of our team will assist you promptly.
Your trust is important to us. If you have questions or concerns about our SMS communication practices, please reach out through our Contact Us page or use the contact information provided below.

14. Contact Information
For inquiries, concerns, or further clarification about these Terms and Conditions, you can reach us through the following channels
Phone: (571) 521-3012
Email: hdlogisticservicesllc@gmail.com